Privacy Policy

Effective Date:  December 11, 2025

This Privacy Policy describes how Flow State ("I," "me," or "my") collects, uses, and shares information when you purchase an item from me, contact me, or otherwise use my services through my website, flowstatecreate.org, and related services (collectively, the "Services").

1. 🎨 Information I Collect

To fulfill your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product you are ordering. You may also choose to provide me with additional personal information (for a custom order, for example) if you contact me directly.

2. 💡 Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

• To provide my Services: I use your information as necessary to fulfill your order, to settle disputes, and to provide customer support.

• For necessary legal compliance: I use your information as needed to comply with my obligations under the law (e.g., retaining information about your purchases to comply with tax law).

• For legitimate business interests: I use your data when necessary for the purpose of my legitimate interests, if those interests are not overridden by your rights or interests, such as:

  • Providing and improving my Services.

  • Protecting, and improving my business.

  • Complying with the Seller Policy and Terms of Use of my hosting platform (wix.com).

3. 🤝 Information Sharing and Disclosure

Protecting my customers' personal information is paramount. I share your personal information for very limited reasons and in limited circumstances, as follows:

• Service Providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

  • Example: Shipping Carriers (e.g., USPS, FedEx).

  • Example: Payment Processors (e.g., PayPal, Stripe, which only receive necessary payment data).

• Business Transfers: If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

• Compliance with Laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others.

4. ⏳ Data Retention

I retain your personal information only for as long as necessary to provide you with my Services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. Generally, I keep your data for a period of [State the duration, e.g., 4 years, 7 years, or "as long as required by tax law"].

 

5. 🌍 Transfers of Information Outside the EU (If Applicable)

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield.

 

6. ⚖️ Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases.

 

Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

 

Change, Restrict, Delete: You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons), I will generally delete your personal information upon request.

 

Object: You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

 

Complaints: If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

 

7. 📬 How to Contact Me

For purposes of EU data protection law, I, [Your Name/Your Store Name], am the data controller of your personal information. If you have any questions or concerns, you may contact me at:

• Email: megneticdesign@gmail.com